The power of the World Wide Web has made it possible for commerce businesses to reach consumers anytime, anywhere, from any device. But the type of devices that the ecommerce site is compatible with does have a major impact on the company’s success. As a business owner, you need to recognize the need for a mobile-friendly ecommerce site cum app and adapt it. Your ecommerce store can never reach its full potential with a website alone. Availing Auromira Films’ best ecommerce site & app designing in Bhubaneswar can keep your brand updated with a mobile app plus a mobile-friendly site. Here’s why an app for every ecommerce business is the need of the hour.
1. Mobile Ecommerce is Trending: Sales from mobile devices have no doubt benefited the ecommerce industry. The majority of people are browsing and buying using smartphones and other portable devices. Mobile ecommerce makes it possible for people to buy on the bus, train, or on their way to work. They shop online during their lunch break or while they sit idle on the couch. Don’t you agree its just too easy to increase your sales and conversion rate that way? As mobile sales continue to trend up in the coming years, the best way for your eCommerce site to get its share is with a mobile app.
2. Consumers Prefer Mobile Apps: Having a mobile-friendly ecommerce site is definitely the first step toward generating sales from mobile users. However, consumers prefer mobile apps due to its convenience, speed and optimized user experience. So if you’re ecommerce site doesn’t have a mobile app, you’re neglecting the majority of the market while providing “not the best” experience for your existing customers.
3. Improves Marketing Communication: With a mobile app, your business will have a better way to communicate with your customers: push notifications. With push notification, a message will appear directly on a user’s home screen, just like a text and when that message gets opened, the potential customer will be directed straight to the app, so it’s much easier for people to buy from your ecommerce store.
4. Creates a Personalized Shopping Experience: With an app, you’ll be able to track the user’s browsing and purchase history to offer custom recommendations. An app makes it easy for a customer to have access to their entire purchase history with lesser clicks, which makes it possible for them to quickly reorder repeat purchases. Create your ecommerce app today with Auromira Films’ best ecommerce site & app designing services in Bhubaneswar.
5. Increases Customer Loyalty: A great way to get your customers to spend more money is by implementing a customer loyalty program and having an ecommerce mobile app increases the chances that your customers will participate in this type of program. An app allows customers to see their status within a program in real-time.
6. Offers Enhanced Customer Service: People are encouraged to shop longer and spend more money when they get a good customer service experience. An ecommerce mobile app makes it easy for customers to find your contact information. Rather than forcing them to navigate to your website or search for you on Google, a simple “call us” button can be present in the app. Apps allow live chat support as well.
If your store needs a mobile app, get in touch with Auromira Films’ affordable ecommerce site & app design services in Bhubaneswar to optimize your digital transactions platform.